IP phones for asterisk based Enjay Synapse

Enjay Synapse is a asterisk based IPPBX solution, which provides IVR, CTI, IVRS, call recording which can be used for telemarketing, a perfect call centre software solution. Many times dealers and clients ask us whether to use IP phone or analog phone or a soft phone. There are lots of IP phones for asterisk available in market, lets try to understand pros and cons of the same.

Know More about Enjay Synapse, Asterisk based solution

What is IP phone ?

• IP phone is a telephone instrument which works on TCP/IP.
• It uses CAT 5/6 wiring (which is generally used for LAN networking), rather than RJ-11 wiring which is used in analog phones.
• So it’s not single PAIR, actually there are 4 PAIRS, as in CAT 5/6.
• It also comes with optional PoE, which is power over Ethernet, which means you don’t require power plug near IP phone.
  • Even though it works on IP, it is not a VoIP client like SKYPE, Skype phones are different.
  • By itself, it cannot be used to make international calls, it will require IPPBX to connect to.

Some Facts about IP phones:

• IP phone cannot be used with normal analog EPABX – at least directly.
• Two IP phones cannot talk to each other without IPPBX.
• This is not a VoIP calling device, used to make international calls.
• It does not require Internet to make calls.