There are many articles on Benefits of PRI Lines on Internet, But this article will help you understand the whole technology from a layman’s point of view. How can PRI lines benefit your business? Recently there have been changes in … Read More
Telephony
EVB & its fantastic reporting – some innovative concepts
Enjay Voice Broadcast is a unique solution which can help you reach thousands of people in a very short time – in your own voice and that too on their mobile / land line directly. What EVB is not: Voice … Read More
IP phones for asterisk based Enjay Synapse
Enjay Synapse is a asterisk based IPPBX solution, which provides IVR, CTI, IVRS, call recording which can be used for telemarketing, a perfect call centre software solution. Many times dealers and clients ask us whether to use IP phone or … Read More
Asterisk based IVR – Best Practices.
Its festive season, and many people are using Enjay Voice Broadcast (EVB) service to greet to their customers / Friends & Relatives.Note: For the uninitiated, EVB helps you to broadcast your voice to hundreds and thousands of recipients in a short time.I would … Read More
Solution required for 5000 Call Centers of Mobile Operators
India is one of the largest and fastest growing markets of Mobile users. Mobile Operators are seeing a huge increase in number of customers. who require prompt and timely service. At the same time there is also competition in the … Read More
What is CTI
Computer Telephony Integration (CTI) is the most mis-understood concept in the world of telephony. Moreover the software and its applications have changed drastically in last two decades, but unfortunately the concept of CTI has not changed. Its high time, that … Read More