Tally is Accounting Package, which is life line of more than 90% of SME in India. SMEs are always short of budget for costly licensed Operating system and suite, hence they keep on looking for Free Open Source. For everything … Read More
Articles
What is CTI
Computer Telephony Integration (CTI) is the most mis-understood concept in the world of telephony. Moreover the software and its applications have changed drastically in last two decades, but unfortunately the concept of CTI has not changed. Its high time, that … Read More
Tags: IPPBX, Telephony, Telephony Integration
crm implementation best practices part 1 – Two Approaches.
This is first article in the series of “CRM implementation best practices”. When a Small Company (or typically a startup) thinks on implementing CRM (or any kind of business automation system), there is always a dilemma – where to start with? Once the … Read More
Tags: best practices, Enjay CRM
Why Linux is not popular amongst IT Dealers
Most of the IT dealers and System Integrators agree (mostly privately) that Linux is a Great Operating system. But still many few offer Linux based services and solutions to their customers. Even those who offer solutions, most of the solutions are … Read More
5 reasons why Linux is not popular in SME in India
In this article, I will try to list out 5 reasons Linux is not popular in SME in India. Everybody agrees that Linux is very reliable and robust Operating system, but still we find that it is very less popular in India, … Read More
Tags: Linux
How a predictive dialer works
This article is for people who are setting up a new contact centre for their Sales / Support teams. In this article we try to understand How Predictive Auto Dialling works, and whether it is actually suitable for your setup … Read More
Tags: Telephony Integration